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Creating the Ultimate Buyer Experience | 3 Hours CE or Post License
November 10 @ 6:00 pm - 9:00 pm
The buying experience is the most important thing in sales, marketing and engagement. To understand how something you’ve likely never heard of can be so important, let’s look at something Steve Jobs once said:
“You’ve got to start with the customer experience and work back to the technology – not the other way around.”
First, the buying experience needs to be understood from the buyer’s perspective. Second, the word “experience” is a big word that covers the process a buyer engages in, as well as the total experience the buyer has during the course of the transaction up until closing their home purchase.
All in all…that experience consists of different elements from the buyer’s psychology, to the information they consume, to the interactions they have during the home buying process.
Let’s talk about how we exceed the buyer’s expectations and experience to enhance referrals.CLICK HERE TO REGISTER
(This class will be live video streamed via Zoom. If you are not already familiar with the Zoom platform, please try and familiarize yourself prior to the class. YOU WILL NEED TO BE VISIBLE ON CAMERA FOR THE FULL DURATION OF THE CLASS. Click here to contact us if you have any questions.)